Friday, May 24, 2013

Thoughts on integration

First let me say thanks to everyone who attended the annual C3 User Group Conference this week. It was great to see you all and share new ideas. The energy and excitement was contagious as always. I look forward to this event every year and this year didn’t disappoint. You are the reason.

At the conference, a major conversation theme was how best to address the integration challenge. This topic was so popular we even altered the conference agenda to make room for an entire session that allowed us to explore the challenges and approaches related to addressing the need to integrate the different solutions in a meaningful way.

Tuesday, January 8, 2013

The road from Starter Sites to Products

Over the past 10 years, Click (Huron) has established a solid track record of providing software and services that enable research institutions to improve operational efficiency, capture critical data, achieve and sustain accreditation, and service the needs of the research community. Over that time, we’ve also learned a lot about what it takes to accomplish those goals. Our base Click Portal platform has evolved significantly over that time as we continue to identify ways to better meet demand and institutions have been able to benefit from these improvements by simply upgrading to the latest software. We also continually hone our best practices in application design and implementation patterns, but unfortunately these advancements have been significantly more difficult to realize for existing customers. This is due primarily to our reliance on what we’ve called “Starter Sites”. Starter Sites are fully configured solutions that serve as a point of departure for a custom implementation. Think of it as a head start on your custom site. The model works well but assumes that all future development is the responsibility of each institution in partnership with Click Professional Services. Advancements in the starter site can only be realized in your site through custom development. In December of 2011 we began to chart a new course that aims to change this reality through the introduction of products.