Custom solutions with shrink-wrap dreams

I’ve been involved in the business of research administration through the provision of software and services since the old Webridge days and I can honestly say it’s a great place to spend my time. I’ve often been struck, however, with the wide variety of approaches all aimed at meeting the same set of compliance and business objectives. As much as the market is shaped by regulation and compliance guidelines, each institution is able to determine on their own how best to meet the internal business demands while remaining compliant. I recall, many years ago, a visit to an institution where there was distinct pride in fostering a “cowboy culture”. I applaud the desire to innovate and build a better mousetrap as there is always need to improve and adapt to an ever changing world. However, this does make life interesting in a number of ways.